Work with others in a team, learning and practising the key techniques of crisis management. This course includes a radio interview and guidance for dealing with difficult questions.

Senior decision makers and people in positions of responsibility in an organization
Communications Directors and spokespersons
Ministers who may be called upon to respond publicly to crisis situations
Anyone who may have to face the media in a situation where communicating with
accountability, empathy and professionalism will be paramount

The principles of crisis management
How to anticipate and prepare for crises
The structures needed for effective crisis management
How to deal with the media at times of crisis
How to face a difficult interview situation